If there was a connection problem in the desktop version of Cash Organizer Desktop is necessary update Adobe Flash Player .

The problem usually occurs in the browsers Google Chrome, FireFox, Opera and others due to their incorrect work with cookies, or because of the prohibition to establish connections with third-party sites.

To solve the problem with cookies, please navigate to the instructions for your browser

Google Chrome:

1. Open the page (copy it into the address line and press Enter): chrome://settings/content/cookies
2. Make sure that in the "Cookies" option "Block third-party cookies" is unchecked. If you need this option, click "Add" in Allow option and add the url cashorganizer-test.appspot.com
3. Delete all found cookies cashorganizer-test.appspot.com in Blocked option;
4. Re-open www.cashorganizer.com/web

Firefox:

1. Open Firefox settings (“Menu” button in the right-top of your browser window);
2. Select “Privacy” tab;
3. The option “Accept third-party cookies” must be selected, or add an exception for web site "cashorganizer-test.appspot.com";
4. Next click the  "Show Cookies...." button;
5. Perform a search for string cashorganizer-test.appspot.com
6. Delete all found cookies related to cashorganizer.com and cashorganizer-test.appspot.com
7. Close the Settings window;
8. Re-open www.cashorganizer.com/web .

Safari:

1. Open settings Safari (menu Safari/Preferences)
2. Select tab "Privacy"
3. Unchecked options "Prevent cross-site tracking" and "Block all cookies
4. Close Preferences window.
5. Re-open www.cashorganizer.com/web

Opera:

1. Open Opera-Settings-Preferences menu item, or use Ctrl+F12 shortcut;
2. Navigate to "Advanced" tab
3. In the left list, select "Cookies"
4. Option "Accect cookies" must be active. If you do not wish to allow all cookies, please press button "Manage Cookies" and find "cashorganizer.com" cookie. Then edit this cookie and set option "All cookies are accepted" for this site.
5. Next click "Manage Cookies..." button
6. Perform a search for string cashorganizer-test.appspot.com
7. Delete all found cookies related to cashorganizer.com and cashorganizer-test.appspot.com
8. Close the Settings window;
9. Re-open www.cashorganizer.com/web .

Internet Explorer (IE9 and IE10) :

1. Open IE settings - click the Settings button and select Internet options menu item;
2. Navigate to Security tab;
3. Highlight the Green Checkmark;
4. Click the "Sites" button;
5. Add "cashorganizer-test.appspot.com" to the zone;
6. Close the Settings window;
7. Re-open www.cashorganizer.com/web .

If you are still facing problems, please contact us .